Privacy policy questions answered
We collect your name, email, phone number, date of birth and banking details when you register. We also record your deposit and withdrawal transactions, login activity and game history to maintain your account and detect fraud. We do not collect health, biometric or location data.
We retain your account information for six years after closure to comply with financial record-keeping rules. Your transaction history stays on our secure servers and is not shared or sold. After six years, all personal data is permanently deleted from our systems.
Yes. Contact our support team via live chat or email with your account ID and request a data export. We'll send you a complete report of your personal information, transactions and account activity within 10 business days at no cost.
Your deposits are processed through encrypted, secure payment gateways. We never store your full banking credentials. DANA, OVO, GoPay and QRIS handle the transfer securely, and we record only the transaction amount and timestamp in your account.
No. We never sell, rent or lease your personal information to third parties. We share data only with payment processors and compliance partners where required by local law, and only the minimum information needed to serve your account.
Log into your kiper 4d account and visit the security or notification settings. Uncheck marketing communication boxes to stop receiving promotional emails. You can update these choices anytime, and changes apply immediately to your account.
Contact our live chat team or email us immediately with details of the suspicious activity. We'll secure your account, review transaction records and help you report fraud. Change your password right away and enable two-factor authentication if available in your account settings.
